New UI/UX Enhancements to Member Dashboard
- To see an overview of the new member dashboard and enrollment experience, please click HERE to view our updated member guide for employee enrollments.
- When any member has not yet selected a provider, we now clearly display a banner notification at the top of the member dashboard.
- Enrollment Link Changes – If an enrollment link has the Sign-Up functionality enabled, members are taken directly to the member account form. Once the account is created, members can enroll with a provider. For an overview of the membership sign-up process, please click HERE to view our updated member guide for independent enrollments.
- Please Note: If the Sign-Up functionality is turned OFF, members are taken strictly to a ‘preview’ provider search page (this has not changed).
Employers/Groups
- Custom Banner Notifications (optional) - Employer groups can be flagged to present a custom banner notification to their members. The banner notification will display on the Provider Search Page, Provider Profile, and Checkout Page.
- Email Notifications to members when a new family member is added to the account. Once the coverage is updated, an automated email notification is sent to the primary member to inform them that a new family member has been added to their account and to proceed with logging in and enrolling them with a provider.
Upcoming Enhancements
- Plan pricing enhancements for simplification on age-banding & family discounts.