The following enhancements were implemented to the various Accresa user interfaces in previous weeks.
Security Enhancements:
- 3 sign-in attempt failures - 15 min account lock out
Networks/Consultants:
- Ability to customize more plans offered to an employer. In particular, different networks providing services to an employer group will now be able to host their one distinct plan instead of a global plan.
- Enrollment Link “Date Option” - If enabled, participants enrolling via enrollment link will be able to select their effective date to start coverage for ‘today’ or the first of the following month.
- New PSR Dashboard - Customer Support Dashboard that allows admin users assigned as PSRs to manage participants. The PSR Dashboard can be accessed from the Consultant Dashboard > “PSR Dashboard” option on the left navigation menu. 15-minute demos of PSR Dashboard available upon request. Please send requests to support@accresa.com
- Accresa Knowledge Library for PSR Users: https://accresa.zendesk.com/hc/en-us/categories/360005793733-PSR-USERS
Employers/Consultants:
- Users adding a new participant via the “ADD EMPLOYEE” wizard are now required to add the DOB and Address.
Upcoming Enhancements:
- Reporting enhancements for networks, consultants, and employers
- 15 min user inactivity logout
- Enhancements on payment processing via CC/Debit cards